Frequently Asked Questions

All the information that you need with our answer to the frequest questions:

Please take a minute to fill in your document details by completing the online check-in received with your confirmation email.

THE ROOMS WILL BE AVAILABLE FROM 3.00 PM if you need to store your luggage you can do so from 9.30 am.
We are happy to inform you that our B&B is equipped with automatic opening.
Thanks to this service you will be able to check in online from home and receive the codes to access the structure and the room once the arrival time has been communicated in the FIRST step of the ONLINE CHECK-IN
On the day of departure check-out is expected by 10.30 am, extendable upon request and at our discretion based on availability.

Rates showed in our web site are per room per day.

At the moment of the reservation we’ll ask you a guarantee,
you’ll decide if you prefer to leave us your credit card details or if you prefer to make a bank transfer.
The payment of the stay will be done at your arrival. You’ll pay in advance only choosing the prepaid and not refundable rate.

Yes, we we accept Visa, Mastercard e American Express.

Certainly, the password will be provided at the check-in.

Yes, we have a deposit for bags free of charge that will be at your disposal on the arrival and departure day.

No, there aren’t. At your arrival we’ll give you the key card that you can keep with you during your stay and be completely independent.

You’ll find the information to reach us in Location

In case you want to arrive by car, the nearest garage is Garage Sant'Antonino in via sant'antonino 13R, for a fee.
it always has space for our guests so just go directly and communicate that you are staying with us.

Prices are per room per night and include:

  1. Overnight stay
  2. including breakfast
  3. tea/coffee maker
  4. Bed-linen
  5. Individual hand towel sets
  6. Hairdryer
  7. Air conditioning/Heating
  8. WiFi connection
  9. Safe
  10. Check-out at 10.30
  11. City map
  12. Capacity to store luggage

Breakfast will be served from 7.30 to 10.30 in a pastry shop a stone's throw from the B&B
The tourist tax, equal to € 4.00 per person per night is not included in the price for the room.
This will be added to the bill for your room, and should be paid in cash on arrival.

Breakfast will be served from 7.30 to 10.30 in a pastry shop a stone's throw from the B&B

We are sorry but we do not accept pets in our facility.

We are sorry to inform you that all our rooms are No Smoking.

children under 3 years old stay for free when staying in a baby crib/cot (crib/cot has to be requested to the reception in advance and is subject to availability). Maximum 1 baby crib/cot allowed per room.

Cancellations and/or amendments are FREE OF CHARGE if requested under the terms specified below, and have to be communicated by the e-mail

For late arrivals, early departures or cancellations made after less than 72 hours, the sum equivalent to a one night stay will be charged.
In the case of pre-paid rates, credit card details will be used to make the payment for the stay at the time of booking, with no refund provision.

Further Information

Take a look at all the details and our conditions

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La Residenza dell'Orafo - Largo Fratelli Alinari 11, 50123 Firenze Italy

+39 055 284 622

+39 055 280 450

Oteego Srl V.le Matteotti, 9 Firenze
P.I. 06867850486

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